Mine arrived yesterday and is stuck Downloading the latest software. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? Delete the Fire Stick app and reinstall it. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Very disappointed!!! None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Step 1: Download the Fire TV app for Apple or Android. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? Step 3: Open the Fire TV app and select an available device. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. You can also use your smartphone as a remote control for Fire Stick. Sometimes a Fire Stick takes a while to load or install updates. Another TV with a fire stick is fine. Because frankly I dont trust that buying a new remote is going to fix the problem. - last edited You tell me I'm using an ad blocker - how do I switch it off? Same problem, very frustrating, mine is brand new and the second one Ive got!! It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Doesnt load, kicks me out of being registered, and Im getting tired of it. 09:06 AM Press the 'Home/Start' button on your remote and you'll see the launcher bar. Turned it on the tv screen displays amazon. Ideally, it would be best to connect the Fire Stick directly to the wall. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Error code PLR-1002. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. This Fire stick seams to only work smoothly with Amazon Prime. 13-01-2021 If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. Bought a new one and same thing. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Yes mines doing the same,just showing the Amazon logo and the dots. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. March 1st and my stick says installing updates. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. If it ceases to function, start by replacing the batteries, as this may solve the issue. All of these are very helpful if you can get the firestick to do anything except constantly reboot. I need a factory reset asap. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. We are independently owned and the opinions expressed here are our own. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. Just moved fire stick and tv across the hall, from one room to another. Is this a plot by Amazon to get us to buy new? Me too!! Same problem with a year old Fire Stick. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. * Android devices that are older than Android OS 4.2 (Jelly Bean) STV Help and Support. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Every time I turn on my TV I have to reboot because my firestick does not connect. Mine doing same thingblack screen with white amazon logo. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. If you continue to use our Services without changing your settings, we'll assume you're ok with this. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Check your TVs HDMI input. Spoke to Amazon. Pre-installed STV Player App on Samsung TV no longer working Im in UK. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. It will go to Home Screen and then restarts. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Your settings should be accessible after you reset the device. Cloudwards.net may earn a small commission from some purchases made through our site. Follow the directions that are posted above. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. * iOS and MacOS devices Not sure what to do now. Yes Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. Holding down the select play/pause does nothing. A restart can fix many loading issues and the black screen bug. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. Home page takes forever to load and once it does, the apps wont load after you select them. The Self Diagnosis is greyed out one the latest version of software ? Scroll to the right and select the option that says My Fire TV. It looks like we are all having issues this month. Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. Nope! STV Player - Dramas you won't see on TV - amazon.com Im having a lot of the same issues posted. So frustrating!! Firestick 4K not working since yesterday. Mine is doing the exact same thing. 11-01-2022 Tried the trick of holding the selector button and play/pause button together still nothing. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. Are you still happy with the device, or do you think another streaming dongle might be better? My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. Thats exactly what mine is doing, and none of these suggestions are working. So bad. Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. I am working my way through the troubleshooting online guide to no avail. As with most electronics, a good old restart can usually do a device some good. 2023 Guide to the Privacy Shield Replacement. These errors are. Fire stick Amazon are very cunning, no access to their main Managing director. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. Thank you for your time. your password now. Is it from the weather??!!! Tried literally everything. Thoughts? We recommend working through this list of checks and fixes in the order outlined below. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. I had that same issue with fire stick light. Still wont work. I will update findings if I am successful in my trials with this. 05:55 PM Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? Hold it there until it says its restarting which takes about 15 seconds. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Turned on TV. But now what! During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Frustrating. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. This, too is a new development. The following message is shown if your device is unable to use the STV Player app. Not consenting or withdrawing consent, may adversely affect certain features and functions. My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. Casting content to a Fire Stick from a smart device or computer can require extra work. To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. Its located on Amazon software kindle and fire TV for free. If you're still having issues, try rebooting and resetting the device. Spend an hour of your time and fix your stick. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. Im sitting here staring at a tv that looks like its off! Same problem. Do they work after the factory reset or does the issue continues? @AntS Thanks for confirming, that explains it. Think Amazon caused it with the update. I tried new firesticks & remotes & batteries My remote wont turn on the fire stick at all just the tv and volume works. 15-06-2022 in, same problem. Then I guess that is why mine is not working!! Ive got a blue screen with no signal despite the correct HDMI input. Paramount+ has been problem for 6-8 weeks but this week its Disney too. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Also, have you tried a Smart Hub reset of the TV? Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. We should not have to pay for any new equipment if this is an Amazon problem already paid for. Were going to look at the seven most common problems that Firestick users experience. Ever since Amazon updated their home menu, none of my fire sticks respond. Robin, do you like your new Roku stick? Duh! Now wont initialize no matter what is done. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. I have the same issues as everyone. Ive tried everything from disconnecting everything but nothing happens. Monty.I did this and it totally fixed the problem on both my firesticks. It takes me a good 5 minutes to turn on my tv. ITV Player not working, Mar 2023 | Product Reviews It is very convenient having tested . This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. There shouldnt be any storage issues! If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. Check your TV's HDMI input. The other, doesnt respond 80% of the time. I am having the same problem. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 10:37 AM Weeks after purchasing it. It seems there are a flurry of the same problems just now. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. Go to Home > Settings > Support > About This TV. I went to my garage and got my 12 pound hammer and smashed it to its. Mine is doing exact thing. I have many Fire Sticks but this was the first 4K. This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. One of your buttons is probably stuck depressed. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. Tried everything above, not working. Be sure your TV is turned on. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Update your Fire Stick and its apps. He writes about Windows 10, Xbox One, and cryptocurrency. Wtf? 7. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. Not have Hulu, Netflix, showtime, discovery and two more apps? Top 4 Ways to Fix Fire TV Stick Not Installing Apps - Guiding Tech Enter the following fields; first name, last name, create a password, date of birth, You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Did a factory reset. in. How do downloads work? Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Frustrated and really annoyed. Also, have you tried a Smart Hub reset of the TV? Yes, if you are still In Tv screen only shows Amazon but not working. I have compared it with Roku, and Firestick does not work as well. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? Almost completes and then goes back to say not connected. 04:30 PM Idk what to do. Step 6: Reinsert your remotes batteries. QE49Q80TATXXU Software is up to date, 11-02-2022 Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. It was working well two days ago. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. It wont even let me try to reconnect my Wi-Fi. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! Is that the problem? I have new batteries and checked the connection in the back. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? The constant rebooting is usually because of the external drive issues. Last time I used the stick, I allowed it to update and it was just fine during that session. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. If the video keeps buffering, first reboot your device. Loaded just fine. Waste of money. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. I found the perfect fix. same thing here, push home button & just blinks a red light for a while, thats it. I was going insane because like you said there was no time to do anything. My fire stick has quit working. I dont have this issue with Chrome. Might have to call a number for customer service. sometimes I watch a show and hen I switch channels i have to reboot. Step 1: There are a few devices that do not support screen mirroring with Fire TV. Im curious if youre happy with it? How to Fix It When a Fire Stick Is Not Loading - Lifewire Digital Trends Media Group may earn a commission when you buy through links on our sites. 17-06-2022 When screen mirroring my phone the tv screen freezes up. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. The last resort is a factory reset. You purchased a Fire TV Stick to watch your favorite content, not the logo! It says downloading latest software all to NOT actually download it and start all over again!! 1 Firestick and I get issues daily. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. If I select VLC as a player, it's flawless. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Ive tried everything as well. Two Fire stick lite not one works. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. The best soundbars 2023: which should you buy? Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. No issues until about a month ago. Step 3: Open the Fire TV app and select an available device . Sounds good to me! in. May change to ROKU. Treat it like a hard drive. What is Amazon doing, outsourcing the problem to China to fix it. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. I get stv player but old version and can't seem to update. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. Everything seemed to be good then all of a sudden it went to blank screen. New 4k fire stick and it keeps going to the restart screen. Tried re-updating, and it says its up-to-date. Test your internet connection. What Is the Trans-Atlantic Data Privacy Framework? I think its an Amazon problem and that isnt a big shock. Have you had many issues with your Fire TV Stick? Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Mine worked beautiful until today. 1000s of hours of shows available only in the app. 08:07 PM Have you found a solution? Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. You can get cheaper deals if you sign up for longer than a month but that all . checked internet unplugged everything, it is ok with Netflix just TV channels. Very frustrating. Its unlikely your TV will switch automatically. Step 5: Select the app you are having an issue using. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. Even when I took it out, the tv still doesnt work. It kept rebooting due to storage issue. Then, sign back into the network to reconnect to it. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Can u help. I even bought adapter for ethernet usage instead of Wifi but I cant get to the settings themselves to tell it what I did and I need to forget the previous network. Clear the Fire Stick cache. Youview: I hear a loud pop/static sound between every ad break. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. . How do I fix sound delay on my Fire Stick? The system is stuck on updating the Firestick and will not let me do anything, with the remote. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. I have same issue except now it is stuck spinning on the firetv logo screen. Im having the same problem and it just began happening last night. My device isn't supported, what can I do? I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. No problem. Why is Chromecast not showing on my iOS app. Ugh!! The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. They recommended to buy a new one. Solved: No stv player - Samsung Community How to Fix It When a Fire Stick Is Not Working. How do I activate the STV Player on my TV? - Help & Support Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. My Roku TVs (3) never give me issues. Search our help centre for help with out web site, Mobile apps or TV apps. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Firestick Not Working Or Responding? Here's How To Fix It - Tech News Today Updated the software version. Mine is doing the same thing. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Thank you thank you thank you!!! in, Thanks James 4578 Guess Ill just have to do without on this telly. Mine is stuck downloading an updated. It finally updated.
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