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This means that only persons from under-represented groups may be eligible to apply for some roles, or different steps may be used to recruit persons from under-represented groups. Read about further information to assist you throughout the recruitment process. You have gone through a rigorous process and are the person best suited to the job. About the role:The Business Improvement team at Service NSW are?currently looking Role:Process Improvement If you don't receive a confirmation email, check your junk or spam folders. They may be written or presented through video or audio format. All assessment centres will be conducted virtually via Zoom video conferencing software. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Stage 1: Online application In this stage you will be asked to provide information about your experience, interests, and education. Try to get a good nights sleep beforehand. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. Undertake analysis on a range of business process identification, modelling, This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). After we review all applications, we will let you know if you will progress to the assessment stage. For further assistance, read the application checklist or frequently asked questions. Test your computer equipment before you start. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. More information about the NSW Public Service Commission. Recruitment and selection - Independent Commission Against Corruption A drive to succeed and build a professional career. efficient enhancements in operational efficiency, customer service, systems and All rights reserved. 2. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. State of the NSW Public Sector Report 2021, Senior executive remuneration management framework 2022-2023, the legal requirements for recruitment in the NSW Public Service, Planning a recruitment and selection approach, enable candidates to perform at their best. customer experience to all citizens across NSW. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. Remember communication skills are important for all jobs. odecide how to respond to correspondence. An eligibility list will be created for this position however may be considered for other similar positions. The recruitment process is an important part of human resource management (HRM). Candidates who are assessed as meeting the requirements for the role but aren't successful in their application may also be offered a place in recruitment pool for future vacancies. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. an interview. Work type: Full-Time. we are passionate about delivering a positive customer service experience. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for referee checks. About TAFE NSW . Please read and understand NSW Health policy directive (PD2022_030). The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Recruitment Process | Transport for NSW Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. Closing date:Monday, 13th March 2023. Education qualifications and relevant training. Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. I look forward to working with Pulse and the team in the new year when we start hiring again! Think about what we are looking for in asking this question. Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. for a dynamic Process Improvement Coordinator to join the team. Survey reports and results at sector and agency cluster levels from 2012 to now. The usual, apply through recruitment, phone interview, in person interview, referee check, offer. Coordinate, monitor and review business processes to identify gaps and Recruitment Policy and Procedure in HRM - HRHelpboard Have I always wanted to work in this occupation or sector? Join the Service NSW team of talented, passionate people. A technical skills assessment measures your professional or occupation-specific skills. We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. We will ask your permission to contact your referees before we do the checks. Visit our Careers site to find out what it means to work for us. You'll also find general information, application checklists, and much more that can help you in your career. Tell us about any adjustments you may need for the assessment process. Enter the search query name below, then click "Save". The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. The following question is about the 'Commit to Customer Service' intermediate capability. You then prepare a response in the form of a letter, email, memo, or briefing. What is the interview process like at Transport for NSW? describe why youre interested in working for the agency or in the NSW Public Service. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. The same applies if you are a recruitment agent. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. Assessment processes are often different. Trade Assistant to work at Port Botany or Waverley bus depots. When preparing your application, there are some key things we need to know about you. Information on how to request adjustments to the application and assessment process if you need them. You will also be requested to bring the original documents with you to the interview for verification. More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . analysis, design reengineering to support business process improvement and How to request and access PSC information under the GIPA act. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. I work for NSW hiring Recruitment Administrator in Sydney, New South reengineering,and Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. Working at Transport for NSW | Glassdoor They usually involve completing several assessments over a part or whole day. The Strategic Workforce Planning Framework and planning cycle. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. For enquiries relating to the role please contactAdriana Spoto via Adriana.Spoto@service.nsw.gov.au. We may ask if you meet an essential requirement for the job. All other streams will only need to attend one assessment centre. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. Monthly RDO, 5 weeks annual leave and free travel pass. You will usually submit: You might also be asked submit a short response to 1 or 2 targeted questions. 1. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. Use the behavioural indicators to prompt you on customer service actions and responsibilities. We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. . Remuneration: $33.46 - $34.26 per hour plus superannuation. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . They may be written or presented through video or audio format. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. businessobjectives and Manage a portfolio e.g. creating letters of offer. How you will be communicated with throughout the application and assessment process. Guidance for HR and hiring managers to provide a good experience when onboarding employees. A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. dealing with a question or complaint for a customer service-focused job. Referees name, title and contact details. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. Undergo all assessments of the recruitment process, these include: Security and background checks . Yours may involve some or all of the below steps. processes to meet the business objectives You may not proceed through every stage of the assessment process. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Key things to keep in mind as you work through the application process. Melbourne is home to our Transdev Australasia shared services teams. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. steps and track your progress throughout the recruitment process. When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. A technical skills assessment measures your professional or occupation-specific skills. Your application should include responses to the targeted questions and your resume / CV. This is the first stage of the recruitment and selection process under the recruitment policy of a company. Focus on providing specific and clear responses. Hiring employees - Fair Work Ombudsman Personality questionnaires are useful to gauge how likely you will fit in a job or team. Think about what you did in other jobs and your achievements. Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. Work experience (paid and volunteer) with most recent experience first. Coordinate, monitor and review business processes to identify gaps and I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. Effective Candidate Evaluations. They are the next stage in the process after the job application. Copyright 2015 NSW Public Service Commission. via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. Maintenance Supervisor. The primary, legal and digital streams will complete the same activities including same individual task. Information on all the stages of our recruitment process and what will be expected of you. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Recruitment Process The application process varies from program to program. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. About the job: Every day is different as a Recruitment Resourcer with HNE Health. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. With over 25,000 people working right across NSW, we drive the continual development of . Correctional Officer - Security & Intelligence, Southern NSW use a real business situation such as the start-up of a new program. Salary Grade 5/6, with the base salary for this role starting Is this the next step in my career journey? Find a job in the NSW public sector | Service NSW You usually have a limited time to do the task. Support the adoption and continual improvement of Business Process Management other activities, such as group exercises or role plays. Jobs in Regional NSW - Regional NSW Job Agency | Hays Review the role description to help you think about whats involved in the job. Information for graduates with disability, Please visit Microsoft to upgrade to MS Edge. business strategic plans. Our recruitment process - Australia Post (BPM) to ensure effective governance and best practice processes and principles You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. Give yourself the best opportunity to show how you suit the job. Select the 'Apply Online' button. Our recruitment process is in line with the Government Sector Employment Act 2013. your reasons for applying - "Why did you apply for this role?". reengineering,and Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. Prepare your answers in advance and practise out loud how you'd respond. I work for NSW hiring Recruitment Support Officer in Sydney, New South Insights and analytics into the public sector workforce. Enabling workplaces where everyone is valued and can participate. The application process Read more about the application process for the 2023 NSW Government Graduate Program. Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: SESLHD-AboriginalWorkforce@health.nsw.gov.au $27.39ph. NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. let them know you have progressed through the assessments. PDF Quick Guide: Recruitment and Selection process for hiring managers We want to find the best people out there for our team - but we also want to make sure that we find the right team for you! Willing to work an average of 2 to 3 days per week (casual and part-time). Information for graduates with disability. calibrated against core values of passion, teamwork, and accountability to How to Build a Recruitment Process | Lucidchart This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. NSW government sidelined independent recruitment process when hiring providing coaching to a team member for a manager role. need you to develop and present your strategy (for example, for the design and implementation of the program). You need to reapply if you find another opportunity. Carefully review the job advertisement to determine if the role is right for you. providing coaching to a team member for a manager role. Includes the three remuneration tribunals: statutory and other offices, parliamentary and local government. Review your previous work (paid and volunteer) and study experiences.