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Mottram Hall: Avoid - Spa Overcrowded and Restaurant Chronically Understaffed - See 2 782 traveller reviews, 1,190 candid photos, and great deals for Mottram Hall at Tripadvisor. We dont always get everything perfect but we work exceptionally hard to give every single guest that arrives at the Hall a memorable experience.Thanks again for posting. With reference to temperatures within the spa and pool areas, I want to guarantee you that we monitor these very closely and when temperatures have dropped in certain isolated areas the engineering team have worked tirelessly to address. #3 of 5 hotels in Melton Mowbray. Candle pool was delightful. They are also not very warm. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! Location. I can recommend the cocktails in the bar and I find them reasonably priced, along with wine.I find the best time to use the pool and spa areas is after dinner, it has been very quiet this weekend between 7-10 and beautiful sitting in the hot pools looking out at the gardens which are lit up at night.I found the water temperatures nice and warm and certainly no change from past visits over the years. Double or twin Classics offer a little of everything you would expect from a Ragdale room but may have a limited view of the grounds. A moment doesnt always need to be fleeting. Soup and desserts, gorgeous. Then for main course i had tofu which was meant to have an orange sauce, it was dry and tasteless.My partner had the orange duck, again no flavour, dry and tough. I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. I will be back! The windows were open when I arrived & I opened them even further but still the smell persisted. They have lots of time time to email when recruiting visitors () but not when they have made a mistake. (This should have been 34 degrees). Afterwards she left me to get dressed & told me to keep rehydrated, but didnt give me a drink, then took me into corridor & pointed me in direction of waiting area & said I could sit & wait for my friend, again given no drink. The water temperature is much cooler than Ive ever known in a spa. Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. Resorts near The Sir John Moore Foundation, Appleby Magna on Tripadvisor: Find 2,787 traveller reviews, 288 candid photos, and prices for resorts near The Sir John Moore Foundation in Appleby Magna, England. Claim your listing for free to respond to reviews, update your profile and much more. Im not sure quite what is going on at the spa, and its honestly such a shame as I love this place and all it stands for! Whether you are looking for total relaxation, me-time and pampering or to kick-start a healthier lifestyle, Ragdale Hall is the perfect choice. We were shown to a table where the waitress walked off with not a word or explanation of anything! If you're thinking of a career in the beauty industry or you'd like to learn more, we'd love to hear from you. A really lovely read, I will share with the team, This is the version of our website addressed to speakers of English in the United States. say thank you with a Ragdale Hall Spa gift voucher. They are delightful and friendly. Thank you for posting your feedback, it has been shared with the Executive Chef and Food and Beverage Manager. Thank you for the kind words. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. Cancer care trained. Its expensive all round though so good luck getting back to normal and coping with energy costs ! Ragdale Staff. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. I can recommend the cocktails in AVOID! We booked a 2 night, midweek stay in November 2022. We use cookies to understand how you like to use our site and to improve your experience. However other aspects of my day badly let down the experience. Champneys Tring: Disappointing - Read 2,837 reviews, view 1,587 traveller photos, and find great deals for Champneys Tring at Tripadvisor. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Blood on the toilet floor. Find out what works well at Ragdale Hall Spa from the people who know best. Payments made by partners impact the order of prices displayed. Whether youre joining us for a few days or for a longer break, youll feel the weight lift from your shoulders from the moment you arrive. I have passed a copy of your post to Dr Heli! Put me off and instantly got out! This is neither right or relaxing. I have been visiting Ragdale for 20 years and felt I had to write a fair review. With reference to water temperatures, we continue to manage, and rest assured we give much energy to ensuring the Spa is at the correct temperatures. The view of the pool, garden and thermal spa was better than expected. Says a lot sadly.More. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All the facilities were fully open, the breakfasts perfect served in the rooms after a swim, lunch was a huge selection of hot and cold treats , I would challenge anyone not to find food to . There was also a blood stain on one of the comfy material chairs, next to the infinity pool. And lunchtime was good too. Bed was comfy and I slept well on my 2 night break. The swim into outdoor pool is great. Hotels near Dizzy Rascalz, Ruddington on Tripadvisor: Find 22,439 traveller reviews, 917 candid photos, and prices for 329 hotels near Dizzy Rascalz in Ruddington, England. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. I went to Ragdale Hall with my sister for spa and an overnight stay, a birthday treat from ourselves to ourselves. Includes a coffee station and beautiful views. This is a place of relaxation and switching off. This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. Both pools were also cooler than usual and the jacuzzi failed to impress as it was lukewarm. However other aspects of my day badly let down the experience. One of them didnt work at all. The staff were so friendly and accommodating. The day my daughter was due to go she ended up in A&E. Simply Perfect Choose between two fantastic offers at our favourite spa hotel in Leicestershire. We didnt even get our dessert as it took so long we left. Hotels near (BHX) Birmingham Intl Airport, Hotels near (DSA) Doncaster Sheffield Airport. AimeeB159. As well as an extensive range of employee benefits, our salary structure is competitive and dependant on level and experience. Basically this spa needs some investment to bring it up to date. Enquiries: 01664 434831; Reservations: 01664 433000; Mon-Fri 9am-5:30pm Sat 9am-5pm Sun 10am-4pm; Treatments: 01664 433043; Search. The spa does not live up to the standard and service that theyre charging and the image their portraying. I sincerely apologise for the lack of response. July 7. Melton Mowbray All the other pools should be operating at correct temperatures.Sorry for failing to meet your expectations on this occasion. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Apply to Weekend jobs now hiring in Melton Mowbray on Indeed.com, the worlds largest job site. But when youre done you just get up n walk out, no one to greet you or offer a drink , just off you go. Considering how expensive it is to go here its vile! From arriving and a porter parking your car and taking your luggage to the room our break has started after a long drive. Ragdale is a very special place that is always developing and investing. No member of staff apologised at either dining room and we were made to feel an inconvenience for their poor organisation and service. No side plates either? We come here yearly and its such a fantastic relaxing retreat! 2023 Private Tour Dates: June 9. Taxes and fees that are shown are estimates only. This experience was alot different and not in a good way. An oil diffuser which had been placed in the room did not mask the smell. Very disappointed as have used the spa several times before. 49 treatment rooms. To end on a high I had the best Elemis facial I have had in my 15 visits so thanks for that treat! Ragdale Village Ragdale Hall Spa, Ragdale Village, Melton Mowbray, Leicestershire, LE14 3PB. Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. Overflowing towel bins and used face masks also left on the side. I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. Leicestershire Relaxing days should be followed by long, peaceful nights. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We went up to the roof top pool which was so nice as we got in. The phone was left unanswered and emails ignored. However other aspects of my day badly let down the experience. It permeated the whole of the room & the bathroom. I last visited around 6 years ago and it was beautiful! Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. We found the bed a little hard this time and within 45mins of mentioning it to the staff someone went to the room and put a lovely topper on which solved. The staff looked stressed, overworked, and scruffy with their shirts hanging out. My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! Youre also not allowed to wear flip-flops around the pool or spa areas, so you spend most your time trying not to slip while holding your shoes at the same time!We were sent from pillar to post for our lunch reservation, with neither restaurant showing our booking on their system. They turn up in their coats and just stand around you. Elaine Warren, Leicestershire . Ruth especially is a friendly and familiar face. Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. The Leicestershire countryside, remarkably unspoilt, is its own attraction, and Ragdale Hall is well placed for you to enjoy it. There are similar hotels available. Room was nice although I understand they are updating and refurbishing at the moment, which ours could have done with especially the bathroom, but this wasnt a problem, it was still clean and we had everything we needed.Room key and locker key combined as a wristband to wear which worked really well. Electric Car (EV) Charging Station at Ragdale Village, Melton Mowbray, LE14 3PB, United Kingdom. Writing this on my second night of a 2 night stay and cannot wait to come back! . Thank you to everyone. Gorgeous ragdale but some obvious challenges. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Rang Ragdale a couple of hours before and explained pregnant and in A&E. First spa break since before covid and had some vouchers to use up before they ran out. Please Ragdale make these standards very clear on arrival and ask staff to be on the lookout. First spa break since before covid and had some vouchers to use up before they ran out. Which popular attractions are close to Ragdale Hall Spa? Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort.Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. kyger funeral home in harrisonburg, va; meikakuna whiskey review My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! Its took nearly 2 hours and was. Sadly, I wish we hadnt bothered. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. The food is amazing, the rooms are lovely and the infinity pool is dreamy. The swim into outdoor pool is great. This is the version of our website addressed to speakers of English in United Kingdom. 2. I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever. The changing rooms were cramped with bright lights, it was like changing in the local gym. Please contact marita@ragdale.org or call 847.234.1063 x 21 for more information. No flannels next to the ice water for face so couldnt use. We're delighted to share that GH reader favourite Ragdale Hall Spa is taking bookings for 2023. I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance. This break was booked last July so have been looking forward to it for a while! I counted 7 in one group alone. Own or manage this property? I had acupuncture for the first time and found Dr Heli to be a wonderfully relaxing person who put my mind at rest and explained what she was doing and how it would help! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Cleanliness. Overflowing towel bins and used face masks also left on the side. The lazy river is cold. There are more places to choose from in the, ragdale hall health hydro hotel melton mowbray, Frequently Asked Questions about Ragdale Hall Spa. I did a few relaxation classes and a couple in the exercise pool. The hotel's grounds run straight into farmland, and the reception staff can advise you on the best walking trails to follow. Changing rooms are filthy, door hooks hanging off. SIMPLE ROOMS Our cosiest single (shower only) or twin rooms come with an en-suite but The communal areas have remained at the same temperatures as in previous years. There are similar hotels available. Checked in got changed and headed to the pool which was fine although the no footwear policy is strange surely thats a health and safety hazard? This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. . TripAdvisor Rating . Bed was comfy and I slept well on my 2 night break. This was our first time and really looking forward to some R&R. Got changed into dry underwear & went for our relax & revive treatment. The pool area air temperature was a lot cooler than I had ever known it. For specific inquiries, we recommend calling ahead to confirm. It permeated the whole of the room & the bathroom. Writing this on my second night of a 2 night stay and cannot wait to come back! I struggled on the phone but emailed them to get some available dates that I then called and booked. Ragdale Hall Spa: Perfection - See 1,973 traveler reviews, 876 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. Things dont always go to plan but the staff are more than willing to assist and if possible resolve any issue very quickly. Usual breakfast to the room was good as ever. With reference to visitors coming in and out of the Spa, I am aware that the Hall hosted an open day for new employees over the weekend of 14th and 15th of January and this may have increased footfall. Got changed into dry underwear & went for our relax & revive treatment. Break must be taken before 19 December 2023. I also said that I would like some treatments & wondered what would be available. Our stay from Thursday until Saturday (11th-13th November) was a complete train crash from start to finish. Thank you to everyone. All the pools were warm and the outdoor ones were like walking into a bath. . The cocktails in there were nice and so was the service, if a little slow.Then we went to dinner, which was absolutely dreadful.