Turn the dial two times to the left, topping on the second number in the combination. Heres how you pick the lock of a Sentry Safe: A nail file can also be used on cheaper Sentry Safes to break in the safe. If your safe has a time delay feature that got triggered because of repeated attempts with incorrect codes, wait 20 minutes and try again. I called customer service to get the activation code and they want me to pay $35 for the code. Pick the ones best suited to the price of the safe and the urgency to get to the contents: Contact Sentry Safe for assistance or call them at 800-828-1438. To make it easier, we also added a YouTube video that shows you the process step-by-step. Jiggle the nail file until you can rotate the lock. I got this safe last year, now I'm getting around to installing it. The physical key works. Don't force the safe handle to the open position because it can strip the plastic (yes plastic!) Sentry Safety Finger Handle Sentry E. Labs Switched Lever Handle Series (Right or Left Handed) Sentry Safety Series 2000 Door Handle (DT-H201) . I never moved the combination dial. Share your photos and videos with others to prove the truth of your words. When you hear a clicking sound, continue working on the inside of the lock to ensure youve reached the last click sound of the safe. SentrySafe alarm safe: The company customer service is not helpful at all. Then, bend the paper clips other leg tip so that the paper clip resembles a wrench. gears. Personal travel safes, home defense safes for handguns, filing cabinets and cash boxes are all available for purchase. Safe and Sound | The USASafeAndVault Blog, Gun Cleaning Kit | 9 Best, 4 Types, Brands (Hoppes, Allen, Otis+), Gun Oil | 5 Best Gun Oil Picks (CLP, Hoppes, Lucas Oil compared), Diversion Safes | 19 Creative, Cheap Ways to Hide Valuables, Gun Safes Amazon Carries | Best types, Quality, Cheap, Free Shipping, 11 Best Gun Safe for Cars in 2022 (All Budgets), Top 9 Best Cheap Gun Safes Under $600 in 2022, 10 Best Gun Storage Cabinet 2022 Picks | For Pistols, Long Guns and More, Under Bed Gun Safe? It would seem by what is written on the Sentry web sight, they want me to ship the safe to them. It allows you to choose your combination. If you lose your key or forget your combination, SentrySafe can help you fix the problem. You must call (800) 828-1438 for combination retreivals. I received a Sentry Safe for a Christmas gift last week. SentrySafe sells fire-resistant safes with capacities ranging from 0.5 to 6.1 cubic feet. Unsubscribe easily. Is there a substitute for septic systems? I moved it into my house and never set anything up and just locked it with the key. Lets explore each of these approaches in detail to help you resolve your locked safe in no time at all. It's time to unleash your inner-frustrations; you get to mule kick the safe. Using a power drill, drill open into the lock of the safe. We use encrypted SSL security to ensure that your credit card information is 100% protected. Valuables are secure inside, but the safe can no longer be opened using standard procedures. Bang the side of the safe with a hammer (preferably wrapped in a towel to reduce any scratches). Bend the second paper clip to a 180-degree angle, and bend the other leg 45-degree. The following is for informational purposes only: If you need your combination, you must send a notarized letter stating you are the owner of the safe. David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. Head to SentrySafes website and fill out their key recovery request form. ConsumerAffairs is not a government agency. Mostly those people who have newly owned the sentry safe face these kinds of basic issues. It is embarrassing to read these reviews. Jammed Bolt Work Turn your back to the safe, and kick the door, hard, a few times. It's too bad that all companies don't have this kind of customer service. (Trying to describe what you need on the phone is often difficult and unfruitful). (Best for safes over $500. We use these cookies to enhance your user experience, improve the quality of our site, and to show you marketing that is more likely to be relevant to your interests. The combination never worked! Call a local locksmith. Sign up to receive our free weekly newsletter. I found the key elsewhere for 10.00. Continue pressing the pins of the lock until you hear a click noise. We have the key and the combination (original card). I called Sentry customer service at least 4 times. Because your security, convenience and satisfaction are our highest priority. This will help loosen the bolt work. Now I have to pack it up and haul it back to Costco and return it. This ensures that the locksmith brings the right keypad when they come. They manufactured both plastic and metal security/fire safes. (Note: the owners last name must be different from that of the notary public). Reset the dial to 0. Slide the nail file from the nail clippers. Location: Warren Michigan. I will spend a day chiseling the safe out then cut it like butter to get inside. This(bottom) photo showsthe replacement safe handleshaft (arbor). Google "locksmith near me" and pick one. ), Use a nail file. Remove the entire keypad and inspect the wires to see if are loose, kinked, abraded, or cut. It's only missing a few parts, but I'm thinking I should replace most of the locking mechanism. Does anyone have a recommendation on either replacement handle parts or an entirely new kit (perhaps one that is a little more secure)? ), Use a high powered magnet to trip the lock. Wait about 20 seconds. I went to return two pistols to one of my safes. All rights reserved. They will send you a form to fill out that shows you own that safe. 11 Best Brands to Trust (and 2 to Avoid), Best Safe Lights 2021 | Guaranteed Better Visibility for Your Gun Safe, Best Drop Safe for Restaurants | Peace of Mind for Petty Cash, Socal Safes B-Rate Safe and Utility Chest UC-2720, Mesa Safes MBF6032E Burglary And Fire Gun Safe, Socal Safes International Eurovault Burglar & Fireproof Safe EV15-2417, Socal Safes International Eurovault EV15-1713 Burglar & Fireproof Safe. We've got four different, easy methods to get that safe open. The safe's wiring could be disconnected. Attachments ComplaintsBoard.com is a leading complaint resolution website on the Internet. Safe Repair / Replacement Safe Handles,Hinges,Etc. Make sure that you do not kick the electronic keypad or the safe handle. *Only customers in the U.S. will receive these emails from SentrySafe. This service costs $20 and takes about a week to complete. I would not recommend any Sentry Safe product produced after 2013. While troubleshooting an electronic or combination lock is best left to the experts, you can do easy checks to see if the wiring is disconnected and/or damaged. To submit this form, youll need to provide the model number, serial number, and the key(lock) number. For this method, all youll need is two paper clips, and a pair of needle-nose pliers are optional. Post all non-destructive techniques, questions, photos or articles regarding the theory & operation of these items.Non-destructive only! In preparation for the call, I suggest you keep the following information handy: where and when you bought the safe, its model number, and its serial number. Well, we've all been there one way or the other. Sign up for updates and Offers from SentrySafe New subscribers get 10% off your next purchase on the SentrySafe store. I couldnt get into the safe. It should be noted that this kind of Sentry Safe is designed specifically to protect against fire damage, not burglars with rare earth magnets in socks. Here are two things to try for a Sentry Safe with a handle stuck, as suggested by customers who found themselves with this problem: Repeated trying. So I cemented the box in my crawl space so only the solid door is accessible. The top picture is ofthe old worn out safe handleshaft (arbor). Sounds silly, but you will be surprised how many times this is the case. . Not to mention the best customer service! Now, the company sells fire-resistant safes and secure storage solutions around the world. Sun Jan 01, 2017 1:53 pm by Fritz the Cat, Sun Jan 01, 2017 3:05 pm by Dean Thatcher, Sun Jan 01, 2017 3:27 pm by Fritz the Cat, Sun Jan 01, 2017 3:40 pm by Fritz the Cat, Mon Jan 02, 2017 11:54 am by MartinHewitt, Mon Jan 02, 2017 5:57 pm by Fritz the Cat, Wed Jan 04, 2017 1:07 pm by Fritz the Cat, Wed Jan 04, 2017 2:16 pm by Fritz the Cat, Return to Safes, Strongboxes & Combination Locks, Users browsing this forum: No registered users. (Best for safes $20 to $50. Leverage your professional network, and get hired. Save my name, email, and website in this browser for the next time I comment. Grab your first paper clip and, by using a pair of pliers or your fingers, start by bending the larger leg so that it is at a 90-degree angle. The bolts of the safe are jammed or misaligned, The safe is in lockout mode or the time delay is active. Try these before calling Sentry Safe Customer Service or a safe locksmith. OA3810 I tried over 30 times in a 3 day period and even had a friend try several times as well. Method #1: Request a Key Replacement from SentrySafe While this option isn't the quickest way to open your sentry safe without a key, it ensures that no damage occurs to the lock or the device itself. I did not know what combination was assigned to the safe so I went to the SentrySafe website to find out how to get it. So, how to open a door with a broken handle? The SentrySafe alarm safe emits a loud alarm when it is being tampered with. Marilyn Model No. Nov 15, 2012. murphyjones11 said: Thanks, but I have the correct code. SentrySafe is a company that has been making safes for more than eighty years. If youre incredibly lucky enough to find two sentry safe keys with the same number code, you can try this method. Once you hear a click sound, continue jiggling the nail file inside the lock to ensure that youve gotten the last click noise out of the safe. purchased a There is no better way to express your anger and frustration with getting into your safe than by destroying the lock. If it has been longer than that since you replaced your battery, then your battery is likely dead. Here are two things to try for a Sentry Safe with a handle stuck, as suggested by customers who found themselves with this problem: Repeated trying. A safe with key lock is equipped with a double-bit key mechanism to meet the high security requirement. If you are lucky the simplest reason why your safe won't open is dead safe batteries. This is the replacement safe handle andshaft (arbor)we made and apicture of it installed on the safe. Their construction is solid steel to provide reliable and durable protection. Yes, trained locksmiths can use their tools to open up your sentry safe. It fits my AR's well and I was really impressed with the quality. - Christian K. We purchased a fireproof safe from USA safe and vault and it's just what we needed. Despite these safes being highly secure, losing the key, or even forgetting the combination, is a common occurrence. When we tried to Press the pins three more times and then turn both paper clips clockwise to open the safe. However, this is extremely rare and not a foolproof solution. I am totally returning this safe and I will leave a bad review every chance I can get. With the popularity of Sentry Safes and the over 200 models on the market, it is no surprise that the most common troubleshooting question we receive is: My Sentry Safe safe wont open. Do you have a digital safe? You can do this by consulting your owners manual or simply locating the two numbers on the safe itself. For this method, you can either use a nail cutter with an attached nail file or a standalone nail file, as long as it is metal. This method involves no damage to the safe and if you do it correctly, will leave no signs that you were even there at all. The customer service confirmed this happens occasionally. Conclusion. Most customers forget that safes are precision equipment, not just expensive metal boxes. Now they wont let me return it.I don't understand?uugggghhh! What do I do if FedEx delivered someone elses package? So breaking into one should be difficult after all. What is the handle called on a safe? SentrySafe Fireproof and Waterproof Steel Home Safe with Dial Combination Lock, Secure Documents, Jewelry and Valuables with Bolt Down Kit, 1.23 Cubic Feet, 17.8 x 16.3 x 19.3 Inches, SFW123DSB 4.5 (4,852) $224 99 MORE RESULTS AllOutdoor // Help us help you, by taking a picture of the part you need and/or of the safe. I have been calling and emailing for 2 ** months and nobody picks up the phone ever and it does not matter if I'm hold over 90 ** minutes. Keep trying to open the safe and listen carefully to the sounds from the front of the safe. None of the phone numbers work, emailing doesnt work, and they just dont seem to care. You can buy SentrySafes at various retailers, including Walmart, Bass Pro Shops, Target, Costco, Lowe's and Amazon. So my advice: use this method when you need to get into your safe in a hurry and have no desire to reuse the safe. Copyright 2022 Consumers Unified LLC. We value your privacy. You see, the biggest problem with keeping valuables in a regular safe or a vault is that they might stop working. He lives next door to me so all I had to do was move it up one step up at a time to a small dolly waiting outside . Step 1: Make a tension tool and a picking tool using two paper clips. I called the company who admitted maybe the tumblers fell. Manipulation of a Sentry S0410 safe with broken handle, Re: Manipulation of a Sentry S0410 safe with broken handle, https://m.youtube.com/watch?v=l5efaWSWwlk, https://archive.org/stream/NationalLock 6_djvu.txt, http://www.icollector.com/Sentry-Safe-m _i11379927. When you hear a clicking sound, continue working on the inside of the lock to ensure youve reached the last click sound of the safe. I have a Mantis I'll try when I find it , meanwhile I'm thinking of a bump key device . Repeat for the bigger leg tip. Click "Shop Now" to continue shopping. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We recommend you photograph the keypad, and look for identifying names and model numbers on the keypad before you call the locksmith. If the wiring looks good, carefully disconnect the wire from the keypad, open the battery cover, and remove the battery or batteries. Best for safes under $50.). A brand-name 9V battery or common AA or AAA alkaline battery can last up to 2 years, depending upon usage. I called their customer service line to speak to someone but after 30 minutes of being on hold for the NEXT rep and listening to their annoying instructions on various website assistance, I got my drill and began drilling the safe key lock out. Other safes: (Hanging Files not included). If the locking bolts are misaligned (you'll hear a scraping sound at the door when you try the handle): smack the safe at various locations around the door. This safe is built to hold hanging file folders to provide easy organization of standard sized files or folders and can be easily transported with a convenient carrying handle. We service the 5 boroughs of NYC, Queens, Long Island & Westchester. Push the number keys on your safe in order to unlock your safe. A very pleasant man explained how to open our safe after the handle broke off. The FHW40100 provides true peace-of-mind for your important documents and records with a durable design and peril protection. Someone in our family didn't realize this. (This assumes that someone else has a code and access to your safe.). Socal Safes B-Rate Safe and Utility Chest UC-2720, purchased a Lost key or combination service: I purchased a CSW3910 Sentry Safe from Costco over 2 years ago and the handle broke last week. One customer found that persistent (bit not increasingly forceful) trying loosened the handle and it opened after over 10 tries. Do this a few times. If you can drill through the lock, the lock will break open, and you can replace it later. I'm cool. Turn the dial three turns to the right, stopping at the first number in the combination. The Locking Mechanism The lock is simply a rod or multiple rods of metal that prevent the door from opening. Other safes, including most gun safes on. I have no issues with the manual combination and key. Unsubscribe easily. These tools will be inserted into where you put the key to jimmy open the lock. If this does not work, you'll need to call a locksmith to open the safe. Wheeling it over to my house was easy and it soon occupied the spot the Ward 9007 had been . The FHW40100 provides true peace-of-mind for your important documents and records with a durable design and peril protection. The banging and gravity may cause the bolts to unlock. Since no replacements parts were available for the particular safe (company no longer in business), we machined a newshaft (arbor)(below)to replace the old wornoutone. Click "Shop Now" to continue shopping. Owning a Sentry Safe is essential to safeguard your important and irreplaceable items. How do I stop my toilet flapper from closing too fast? 3 Quora User If youd rather not wait or pay for a replacement key to come in the mail, continue reading to learn about some faster methods for opening a sentry safe without the use of a key. Manipulation of a Sentry S0410 safe with broken handle. Keep important files like medical records, business records, financial paperwork and more organized and protected. Wiggle the file and attempt to rotate the lock clockwise. In this case, it could be that your code is deactivated. (Best for safes over $100.) This is the cheapest variant and therefore an important advantage over an electronic code lock. Jessica considers herself a home improvement and design enthusiast. Working Around Broken Electronics (Bad Solenoid) On A Sentry Safe Vance Gulickson 103K views 5 years ago "Crack" A Safe Without Destroying It Daniel Engling 14K views 2 years ago Breaking. We also, of course, do not encourage you to try this method on anyone elses safe. Here they are: Always call the company first if you need to know how to open a Sentry Safe without the combination or if you've misplaced the keys.