Saving favorites is a good way to be able to do so without putting something in the cart. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Banks vs. Credit Unions: Whats the Difference? anywho. i'd like to see if others have had problems this particular seller. To do so will have you waiting up to a month for Tradesy to release your funds. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Items made of fur or breakable materials such as glass, ceramic, etc. Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. tradesy return policy for sellers. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. I have returned the so called Chanel items and etc. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. This company is a rip off. Bunch of Bullies! I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. It is the worst company to sell, if you are a seller run fast and dont ever use this company. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Is the commission rate different on Vestiaire Collective? Verification can help ensure real people write reviews about real companies. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! Buyers have a maximum of four days after delivery to request a return. Moreover, you also are not permitted to create a single listing of multiple items. Photos must not come from the Internet; no retail photos or stock photos. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. Tradesy, just like Poshmark, offers free unlimited listing. I think it your database could be updated. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. Took a chance. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Two days later the bag of my dream bag arrived. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. the one shown is incorrect. I'll never purchase anything from this scam company. In contrast, Tradesy does not offer as many tools for sellers. ThredUp Review: Is It A Good Option To Sell Clothes? Learn more here. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Im not the only one who has submitted complaints. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Looking forward for receiving all my purchases on time. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Send us an email at team@tradesy.com, and we'll make this right. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. I was anxiously hoping that I made the right decision to purchase this item. I hope the class suit action closes this scam company down! You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. I ordered a size 18 in gray, received a small in taupe. I have made good money with zero returns. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. THEY NEED TO BE TAUGHT A LESSON! Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. She followed through with that. These pythons were shipped in style. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. That means you buyers can return the sold item if it doesnt match their specifications. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. My 2nd purchase on Tradesy and just as good as the first. Every thing I have bought from this site is FAKE! Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Youll know this by seeing the marked-down percentage according to the details you provided. We enable millions of customers to sell what's in their closets and fund their next shopping spree. If you have any other questions or concerns please dont hesitate to reach out. Enables you to set prices for items based on your preference. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. How can i change the photo in my listing. This company does not typically respond to reviews. I will never use nor would I ever recommend selling on this site. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. Each of your unique items must have its listing on the platform. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Tradesy are shady. -Tradesy will return all items under $150 back to the seller if buyer requests return. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. Hopefully the quality is worth it. Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Every thing I have bought from this site is FAKE! Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. There was a hundred dollar coupon, and the bag was described as gently used. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. It offers free unlimited listing. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. Why on earth would I seel a MOLDY bag to anyone??? However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. Has happened multiple times, customer service does not help over email, and will not answer the phone. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Like Tradesy, people buy and sell clothing and accessories on eBay. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. Your Bag is Empty, Start Shopping! There was no sign that the item was on final sale. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Tradesy hooked up with Authenticate First, these people don't know what they are doing. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Since negative online Tradesy reviewers are typically upset over misrepresented sales, this feature is very important. If I were you, I'd contact Tradesy immediately. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. So I'm praying I can find one thing that j actually like that is not fraudulent! Replies to negative reviews in < 24 hours. Banking services provided by Piermont Bank, Member FDIC. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. I'm honestly confused why it hasn't sold for so long, but that's beside the point. We'll see what happens. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. Great sales and super easy to shop for whatever you're looking for today. New Arrivals. i never got 1 phone call in 2 weeks. I have called and emailed several times regarding an item that came to me broken and fake! When I found it in a smaller more fitting size and black, I've kept my eye on it. Im like WHAT? I've always wanted a LV purse and my coworker recommended checking Tradesy out. Do they really expect me to send them ALL the video footage and photos I took of the item?? I am very happy with my LV Nice BB. Prom season is here, and you deserve to look and feel amazing for your big party! Rating********;-)), Looking for Tote Travel overnight bag.;;-)). When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. This is a very functional and stylish purse that I enjoy having! It also came as scheduled. (e.g., dust bags, paper bags, or boxes). The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Please dont sell high end items in Tradesy most likely get back a fake or used item. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I Love shopping on Tradesy. Sell the bag on our site! Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. Items in better condition than described. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. I'm very happy I did it! Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! See more, Since your historical data is being moved over time, you will not have a seller badge right away. i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! Easy return, arrives on time and comes securely packed. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Packaged with style as though Coco herself sent me this bag. Your Bag is Empty, Start Shopping! However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Tradesy also streamlines your shipping process. No explanation why, nor when I can expect my property back. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. New Arrivals I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. One happy customer! I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! How long does it usually take after sellers ship the product? #HonestCompany;-) *****, Because I love designer items and the price is right. No problem. Collectables like Pokemon cards, coins, and antiques. Punks! Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. tradesy return policy for sellers. The dress is perfect, fits beautifully! Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. And if you sell more, then the fee increases to 19.8%. Horrible experience. Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. Exactly as described and definitely authentic. Why is it so secretive to tell me the exact return reason?? So basically you on your own if someone makes a return . Bought a Chanel bag that doesn't look like anything they showed. Keep in mind that: For more info on listing guidelines see here. Im thankful for the refund but the purchase was a gift and disappointing. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. You will see your earnings have already had the selling fee and payment processing fee deducted. Never again will I sell anything on this site. I just had a worst experience with customer service also. We enable millions of customers to sell what's in their closets and fund their next shopping spree. We will see. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. You can see more about making an offer and settings, Welcome Tradesy Sellers! On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. Last updated Feb. 14, 2023 by Peter Jakes. I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. Do not use Tradesy everything negative you read in reviews is true unfortunately. getting nervous about this. As a seller, you can also propose offers to users that liked your items. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me. Keep it up Sitejabber you are winning! Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. -Tradesy will return all items under $150 back to the seller if buyer requests return. The sellers used to be able to keep their earnings. Excellent site! You can also use your earnings to shop for items on Tradesy that youd love to have or are interested in adding to your inventory. When you become successful, they will make upp a reason to suspend your account. They still ignorantly argued that those are the same item. I deleted tradesy from my list. Hi There,We recently received your feedback and wanted to follow up with you! Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. Even after ordering the wrong color (user error) within moments we were assured it was no problem. i bought a bag for over 700$ this is my 4th purchase. Every item that is returned is examined by a group of skilled authentifiers. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. These earrings are 100% fake and look awful. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! I took a chance and when I received my purchase it was perfect! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. If you have any other questions or concerns please dont hesitate to reach out. To clarify, our team has actually been working remotely as we no longer have a headquarters. Horrible experience. New Menswear. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. thanks. Tradesy Categories . We want to do anything we can to make each experience worthy of your best possible rating! This has been a miserable experience. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. New members on Tradesy receive a $25 discount on their first purchase above $199. The seller was professionally quick with their services. Learn more here. A 19.8% commission rate is used for any sales over $50. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. So if the wedding dress doesnt fit, for example, the buyer is out of luck. This figure means eBay is much larger than Tradesy in terms of the overall market and audience size. Heres what happens next. Or, if, No college? I have yet to find any evidence of wear on the bag-it is impeccable. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Don't put your stuff on this site. It offers free shipping for all products except wedding gifts. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. It shouldn't take more than a week for the seller to ship out the item. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy.