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The Lifeline benefit . Promotional offers may be modified or withdrawn at any time. enTouch Wireless reserves the right to block calls to any country or international number range without notice. We Are In 34 States! conference, chat lines, and premium numbers) are not supported and may be blocked. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Build numbers are: B06. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Pick your new T-Mobile plan and phone, either online or in store. My Account. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. All you need to do is ask we make it easy! NOTE: Your account will need to be in good standing in order to proceed. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. International calling does NOT include text messaging, picture messaging, or video messaging. You can apply your ACP discount to any available enTouch Wireless service plan. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Melanie Pinola As a service. Rasta Jeff of St. Clair, US. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Read More Award-winning support is just a tap away. That is what we are committed to delivering to you! Most individuals who qualify for Lifeline also qualify for ACP. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Social Security benefits statement. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now As of 2015, payments between $15 and $29.99 expire after 30 days while payments of over $100 expire after 365 days. You can apply your ACP discount to any available enTouch Wireless service plan. Customer's Full Name *. Only eligible consumers may receive ACP discounts. Mar 24, 2021 1:00 am EDT. Offer not available for existing enTouch Wireless customers. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. 3 consecutive months' worth of your most current pay stubs. There are some great resources online with details for most carriers (wireless or landline). Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Data throttling may apply to users with very high levels of data usage. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. The major problem is that they often shut . Skip to content. Black Wireless: Account number is the SIM card number (usually starts with "89014"). Review updated: Jan 13, 2023. Or you can always return to this page, and use the contact form. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. KEEP THIS INFORMATION HANDY. Our standard terms and conditions will apply. But our FAQ page might already have the answer you need. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. Questions? The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. No. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Lifeline plans and benefits may be maintained without enrolling in the ACP. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. 3 consecutive months' worth of your most current pay stubs. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. An eligible household is limited to one monthly service discount. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Username Password Log In Forgot your username or password? Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. Lifeline Assistance Programs. OFFERS MAY VARY BY STATE and service may not be available in all areas. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Offer not available for existing enTouch Wireless customers. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. They offer a free government smartphone and sim card depending on your qualification. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Find your state-specific qualifying information here! Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. If you need any additional help contact Ting at 1-855-846-4389.