Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-460px-Contact-StubHub-Step-9.jpg","bigUrl":"\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-728px-Contact-StubHub-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. Email Address. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). If a crisis like this had hit us earlier, wed have been in better shape to weather it. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. Search through past posts using the search bar at the top of the forum page. The Utah-based firm announced on LinkedIn it Olivier Ropars Vice President & CMO. Open our virtual assistant, click on "Contact During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Luckily, weve compiled (and tested!) StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Join the list. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Call 1-866-788-2482 to speak to a customer service representative from StubHub. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Joo Almeida D'Ea Head of Integration Office. 2 if you have questions about buying tickets. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. The transaction, subject to customary closing conditions, is expected to close in mid-2016. WebStubhub, Inc. operates as an entertainment ticket agency. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. Call 1-866-788-2482. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. StubHub will refund your money if an event is cancelled or moved. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Check out, All tip submissions are carefully reviewed before being published. Jeff Zwelling TBD. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. You should not rely on any forward-looking statements. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Open our virtual assistant, click on "Contact form" and let us know how we can help you. Picking up your tickets at one of our Last Minute Service Centres? To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. How do I ask Stub Hub to list an event for which I have tickets? Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Find startup jobs, tech news and events. Published and reprinted by permission of Houghton Mifflin Harcourt. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Personally, though, I found it disappointing. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. It was time for me to choose possibility once again. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. This article has been viewed 52,013 times. Alternatively, you can send us an email at Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ AtStubHub, our mission is simple: help fans find fun. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. The Company offers tickets for live sports, music, and theatre events. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. In February of 2020, we sold StubHub for $4 billion. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. WebSend us a message. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. Include your email address to get a message when this question is answered. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. The more I learned about StubHub, the more excited I became. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Thanks for your message we aim to get back to you within 24 hours. At StubHub, our mission is simple: help fans find fun. WebStubHub has 21 current employee profiles, including Founder Eric Baker. WebStubHub's Field Operations. The implications for my own role at StubHub were uncertain. Come join us to plan your next live event experience! Eric Baker Founder. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Founder oftheBoardlist, Former President ofStubHub at. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. He was thrilled to be buying his old company back fourteen years after hed left it. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. She has a successful track record scaling and growing businesses internationally. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Copyright 2021 by Sukhinder Singh Cassidy. This article was co-authored by wikiHow staff writer, Eric McClure. the exact pickup location and times. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. Fax Number: 1 This was not just bigit was unprecedented. WebGet in touch with us today! Choose Possibility: Take Risks and Thrive (Even When You Fail). For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. % of people told us that this article helped them. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. 1412 Broadway, New York, 10018, USA. Arnaud Collin Global Head of Marketing. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. How do I contact? To subscribe, click on the button below and copy the URL into an RSS reader. The Company offers tickets for live sports, music, and theatre events. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Singh Cassidy will be based in StubHubs San Francisco headquarters. We use cookies to make wikiHow great. Lots of answers to questions are in our FAQ. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Evaluating all of these factors, I agreed to join the company. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Joel Santirso Senior Product Manager. It Its possible that someone with an identical problem has posted for help before.